Privacy Policy


Privacy Policy

Unilever takes privacy seriously. The following five principles underpin our approach to respecting your privacy:

  1. We value the trust that you place in us by giving us your personal information. We will always use personal information in a way that is fair and worthy of that trust.
  2. We will provide clear information about how we use your personal information. We shall always be with you about what information we collect, what we do with it, with whom we share it and who you contact if you have any concerns.
  3. We will take all reasonable steps to protect your information from misuse and keep it secure.
  4. We will comply with all applicable data protection laws and regulations and we will co-operate with protection authorities. In the absence of data protection legislation, we will act in accordance generally accepted principles governing data protection.


Last Updated::2000-01-01

This Privacy Notice explains the types of personal information we collect and how we use, disclose and protect that information.


This Privacy Notice applies to personal information collected by the Unilever Group of companies connection with the services they offer. Find out more about the Unilever Group at <href="" target="_blank"></a>. This information collected offline through our Consumer Engagement Centres, direct marketing campaigns, and competitions, and online through our websites, applications and branded pages on third party platforms applications accessed or used through such websites or third party platforms ("Unilever Sites").

This Privacy Notice also applies to targeted Unilever content, including offers and advertisements Unilever products and services, which we (or a service provider acting on our behalf) may send to you on party websites, platforms and applications (“Third Party Sites”) based on your Site Usage Information (defined below). These Third Party Sites may have their own privacy policies and terms and conditions. encourage you to read them before using those Third Party Sites.

This Privacy Notice is hereby incorporated into and forms part of the terms and conditions of use of applicable Unilever Site. For information about the Unilever Group company responsible for protecting personal information, see Your privacy rights and who to contact below.


By using a Unilever Site, you are consenting to the relevant Unilever Group company collecting, using disclosing your personal information in accordance with this Privacy Notice. If you do not agree to collection, use and disclosure of your personal information in this way, please do not use the Unilever or otherwise provide the relevant Unilever Group company with your personal information.

Unilever will only collect, use or disclose your personal information where it is fair and lawful to do so. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from actions and behaviour. We may ask you to provide additional consent if we need to use your information for purposes not covered by this Privacy Notice. You are not obliged to provide such consent if you decide not to then your participation in certain activities may be restricted. If you additional consent, the terms of that consent shall prevail in the event of any conflict with the terms this Privacy Notice.

Please note, however, that we may process your personal information without consent if we have a reason to do so, provided that such use will not have a prejudicial effect on your own rights, freedoms interests. Any such use shall be in accordance with the Unilever Privacy Principles set out above.


The majority of Unilever Sites are designed and intended for use by adults. Where a Unilever Site is for use by a younger audience, we will obtain consent from a parent or guardian before we collect information where we feel it is appropriate to do so or where it is required by applicable laws regulations (the age at which consent is necessary varies from country to country). If you are a child the age where parental consent is required in your country, you should review the terms of this Privacy with your parent or guardian to make sure you understand and accept them.

If we discover that we have collected information from a child without consent from a parent or where such consent should have been obtained, we will delete that information as soon as possible.

Access to certain parts of the Unilever Sites and/or eligibility to receive prizes, samples or other may be limited to users over a certain age. We may use your personal information to carry out age checks and enforce any such age restrictions.


In this Privacy Notice, your "personal information" means information or pieces of information that allow you to be identified. This typically includes information such as your name, address, screen name profile picture, email address, and telephone number, but can also include other information such as address, shopping habits, information about your lifestyle or preferences such as your hobbies and interestsWe may collect personal information about you from different sources, including:

  • Improve our products and your experience on the Unilever Sites.
  • to contact you regarding products and services which may be of interest to you, provided you have given consent to do so or you have previously requested a product or service from us and the communication relevant or related to that prior request and made within any timeframes established by applicable laws.
  • to provide you with products or services that you request from us.

We may make available a service through which you can receive text or other types of messages from (such as short message service, or SMS (short message service) MMS (multimedia message service) or (enhanced message service) on your wireless or mobile device (“Mobile Message Service”). If you subscribe one of our Mobile Message Services, you agree to receive such messages from Unilever at the address or number you provide for that purpose (unless and until you have elected to opt out of receiving such by following the instructions in the Your privacy rights and who to contact section below).

You understand that your wireless carrier’s standard rates apply to these messages, and that you may your mind at any time by following the instructions in the Your privacy rights and who to contact below. If fees are charged to your wireless account invoice, you agree that we may collect from you provide your carrier with your applicable payment information in connection therewith. You represent that are the owner or authorized user of the wireless device you use to sign up for the Mobile Message Service, that you are authorized to approve the applicable charges. In addition to meeting certain age restrictions any other terms and conditions associated with each Mobile Message Service, you may be required to personal information such as your name, text message, wireless address or mobile phone number. We may obtain the date, time and content of your messages in the course of your use of the Mobile Message Service. will use the information we obtain in connection with our Mobile Message Service in accordance with Privacy Policy. Please note, however, that your wireless carrier and other service providers may also data about your wireless device usage, and their practices are governed by their own policies.

You acknowledge and agree that the Mobile Message Service is provided via wireless systems which use (and other means) to transmit communications over complex networks. We do not guarantee that your use of Mobile Message Service will be private or secure, and we are not liable to you for any lack of privacy security you may experience. You are fully responsible for taking precautions and providing security best suited for your situation and intended use of the Mobile Message Service. We may also access the of your wireless and/or mobile phone account with your carrier for the purpose of identifying and technical problems and/or service-related complaints.


Unilever is one of the world's leading fast moving consumer goods companies with products sold in over countries (more information about Unilever can be found at: .As a business, Unilever we may share your personal information with Unilever Group companies and trusted parties based outside the country in which you live so that they may process that data on our behalf.

We may also share your personal information with companies, organisations or individuals outside of Unilever Group if we believe that disclosure of the information is necessary for legal reasons.


We may transfer your personal information to servers located outside the country in which you live or affiliates or other trusted third parties based in other countries so that they may process information on our behalf. By using a Unilever Site or otherwise providing Unilever with personal information you agree to us doing so in accordance with the terms of this Privacy Notice and applicable data laws and regulations.

You should be aware that many countries do not afford the same legal protection to personal information you might enjoy in your country of origin. While your personal information is in another country, it may accessed by the courts, law enforcement and national security authorities in that country in accordance its laws. Subject to such lawful access requests, we promise that anyone processing your personal outside your country of origin is required to implement measures to protect it and is only entitled to it in accordance with Unilever’s instructions.

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